Support Worker

To provide direct care and support to the individuals who use our services by assisting, preparing and enabling the development of their social, physical, personal and health care needs in accordance with their Personal Centred Plan. 

To work as part of a team, working closely with families, friends, advocates and other health and social care professionals to ensure the people we support lead the lives they choose. 

To safeguard vulnerable adults and ensure their safety and wellbeing. Key responsibilities:  Encourage and facilitate the autonomy, personal choice, preferences and independence of the individuals we support, in all areas of their lives and where specified in their Person-Centred Support plans and Risk assessments. 

Assist in the planning of recreational, social, vocational, educational events and activities, escorting and supporting individuals as necessary during such activities including out in the community.

 To maintain up to date, accurate, legible and concise written and financial records, in respect of the individuals we support. This should be done in a timely manner and includes, but isn’t exclusive to; daily notes, diaries, communication book, notes relating to support plans, rota registers and finance transactions sheets. 

To safely and competently support people in taking medication in accordance with the care/support plan, relevant documents and policies and procedures where necessary. To monitor and record the administration of medication accurately.

To ensure any issues relating to the administration of medication are recorded and reported in a timely manner. 

To support individuals to make decisions, in accordance with the capacity to make those decisions and in line with any recording undertaken through the mental capacity act.

To support individuals to maintain their rights, dignity, privacy and respect at all times. 

To support people with their personal care where appropriate and necessary, ensuring their dignity is safeguarded and respected at all times. 

To act as a key worker if assigned. 

To establish and maintain effective working / professional relationships/boundaries and communications with the individuals who we support and their support network, including relatives, friends, advocates and other health care professionals. 

To report any concerns as soon as practically possible such as abuse, accident or incidents, changes in health behaviour or circumstances (no matter how minor) to management and to utilise the on-call out of hours systems to seek advice and support when necessary, and following any local guidance. 

To follow, actively participate in and contribute to the Person Centred Planning process on a regular basis.  Ensure effective and regular communication takes place with all other team members, including management. 

To attend all meetings (e.g. supervisions, team meetings) as requested. 

To ensure a consistency of approach in terms of support is afforded by other staff and outside agencies. 

To contribute to improving the quality of support/care provided through working with others. 

To ensure confidentiality is maintained at all times in respect of the individuals who we support and the company in general. 

To have a good working knowledge of all Company Policies and Procedures and to ensure that these are put into practice. 

To ensure that the Company’s stated philosophy and ethics of excellence are implemented in practice within the service. 

To be aware of and adhere to Health and Social Care Codes of Conduct, Care Quality Commission Legislation and other national guidelines that promote best practice. 

To ensure that the principles of person-centred working are apparent in all interactions with the people we support.

To ensure that all Health & Safety practices are adhered to at all times and report any hazards or potential hazards to your line manager.

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