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GBP 7781 Communications and Digital Engagement Support Officer

University of Exeter Internships
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Job Summary

The Sports Department at the University are looking for a motivated and enthusiastic communications and digital engagement support officer to work in their busy and ever-changing department to lead our communications activity across the breadth of sport. You will work across wider University departments maintaining excellent relationships and ensuring the brand of Exeter sport is promoted. In this role, you will play a key part in delivering against the sport and physical activity strategy using effective marketing and positioning of our sporting offer. You will have experience alongside excellent communication skills and the ability to work well in a close-knit team environment. Attention to detail and a flair for innovation is crucial in working with our student demographic to promote and drive forwards our communication strategies.

This role is part of the Graduate Business Partnership (GBP) scheme and offers full-time hours (36.5 hours per week) based at the Sports Park on Streatham Campus in Exeter with occasional remote working possible. This post is available immediately until July 2026.

 

Key Dates

Closing Date: 24/7/25

Interview Date: TBC

Start Date: ASAP after interview

End Date: 10/7/26

 

Salary: £26,257 per annum.

 

Purpose of the Role

You will work across wider University departments maintaining excellent relationships and ensuring the brand of Exeter sport is promoted. In this role, you will play a key part in delivering against the sport and physical activity strategy using effective marketing and positioning of our sporting offer. We are looking for a dynamic individual who is solution-focused, an excellent team player, and is committed to providing outstanding customer experience, even under demanding, high-volume, busy periods. The ability to interpret management data and provide the senior team with appropriate information is critical.

 

Duties and Responsibilities 

Communications Support

  • Liaise with colleagues to develop a communications plan, co-ordinate all communications activities against a schedule
  • Play an active role in the Sports communications working group.
  • Be the main staff point of contact for Athletic Union (AU) club media and publicity committee roles. This will include working closely with the AU media executive position and holding regular drop-in support sessions to engage and support students with AU club media and communications. 

Website support

  • Liaise with central comms team to ensure sports website is following brand and corporate guidelines
  • Develop the website to evolve content and review structure
  • Co-ordinate site responsibilities for content

 

Site Visuals

  • Ensure all visual displays are current and updated in conjunction with the University design team
  • Ensure any leaflets, handbooks, resources are updated and accessible to all

 

Media

  • Organise and co-ordinate any filming, video / photography shoots to evolve our content and ensure appropriate storage
  • Ensure accurate records of stock, consent is given and recorded following University processes
  • Work with student brand ambassadors to get relevant and engaging content to promote student experience
  • Support app development for activities to ensure communications through this medium are accurate and reviewed regularly

 

Open Days, student events/fixtures, commercial events

  • Co-ordinate presence and staff engagement in the events where required
  • Attend and provide media coverage at key student events/fixtures alongside AU media executive position and AU media and publicity committee roles.
  • Research and identify opportunities for commercial promotional events

 

News

  • Support colleagues with identification and creation of news stories and ensure publication in a timely format
  • Publish all news stories 
  • Support internal communication both within department and within wider University channels

 

You will need to work flexibly, as there will be a requirement for evenings and weekends to cover events.

 

Training and Development - What Skills and Experience will this Opportunity Provide?

  • The opportunity to lead on projects within the department
  • Collaborate with students in committee leadership positions on communications and media for their clubs
  • To work with the University central Marcomms team and to have a staff key liaison in this team for guidance and professional advice
  • Possibility of the role being extended by one year for an appropriate candidate
  • In house training on the University’s systems
  • Opportunity of support with external development

You will be asked to complete the university’s mandatory online training in: 

  • Prevent Duty - Inclusive, Cohesive and Safe Universities 
  • Equality and Diversity Introduction 
  • Health and Safety Introduction 
  • Information Governance

 

Support Available

  • Direct line manager in sport with regular one to one meetings
  • Links to University marketing and communications team network
  • Professional Development Reviews every 6 months
  • The university offers extensive support to staff, including a structured Professional Development Review and Wellbeing Service plus 1:1 support from the Internships Team.

 

The Benefits

You will have access to a wide range of benefits, rewards and recognition from the University including: 

  • Flexible/hybrid working
  • Generous pension 
  • A holiday allowance of 39 days per year 
  • Totum Card (student discount) 
  • Salary Exchange Schemes such as the Cycle to Work Scheme 
  • Discounted membership to the University's sports facilities including cricket centre, indoor/outdoor pools, squash courts and fitness centre’s. 
  • The university offers extensive support to staff, including a structured Professional Development Review and Wellbeing Service plus 1:1 support from the Internships Team. 
  • All Graduates are offered a ‘how to make the most of your internship’ guide.
  • You will have access to the University’s Career Mentor Scheme and career consultancy opportunities.
  • You will have access to the University’s extensive suite of online training which includes Excel, presentation skills, and negotiation skills.
  • You will be invited to quarterly networking and professional development events through ‘The Graduate Network’.

 

About You (Person Specification)

Degree and Attainment

  • You should have graduated from a UK-based University in the last 3 years
  • International graduates with a Graduate Visa are welcome to apply

Skills

  • Excellent written communication skills
  • Attention to detail for copy editing and content creation
  • Experience with a variety of digital platforms
  • Experience of managing and prioritising diverse workloads
  • Ability to work to deadlines

Personal Qualities and Attributes

  • Solution-focused attitude
  • Proactive
  • Interest in sport
  • Ability to build and develop relationships across a diverse range of stakeholders
  • Flexible approach to work and a willingness to work in a way which reflects the business needs of sport 

Knowledge

  • Understanding of HE sports

Prior Experience 

  • Content creation on social media platforms
  • Use of content software e.g. Canva

 

About the Department

We are proud of our hard-earned reputation for sport at Exeter, but our constant focus is on ensuring every student and member of staff has the opportunity to get involved, regardless of ability or interest. The University Sport and Physical Activity Strategy aims to deliver inclusive and accessible opportunities that will inspire students to participate in sport and physical activity, fulfil their academic/non-academic potential and enrich their university experience.

 

Graduate Business Partnership (GBP) Scheme Requirements

  • To undertake a graduate role through the GBP scheme, you must have either achieved your degree or be in your final year at any UK-based university. 
  • If you are in your final year, your working hours may be reduced to 15 hours per week (for undergraduates) or 6 hours per week (for postgraduates) to ensure you have the capacity to successfully complete your degree. More hours can be completed if your academic agrees and provides written confirmation.
  • If you do not pass your degree, the GBP role will end early.
  • You must have graduated in the UK within the last 3 years of your most recent degree (we will consider extenuating circumstances of potential applicants that may have prevented them from undertaking a graduate role within 3 years of graduation).
  • The University of Exeter is committed to developing an environment which promotes equality of opportunity, values diversity and inclusivity. 
  • We are committed to creating an inclusive culture and engage with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark) and LGBTQ+ inclusion (Stonewall Diversity Champion)
  • Learn about the university’s commitment to the Disability Confident scheme here
  • At the time of starting employment, the successful candidate must have permission to work in the UK and evidence must be provided in advance of the appointment.  Examples of suitable evidence can be found here. Candidates should continue to have permission for the duration of the GBP contract. This includes British citizens, individuals with an EU Pre-Settlement or EU-Settlement Status; and those with a Graduate Route Visa.
  • All graduates need to reside in the UK whilst undertaking this role.

 

How to Apply

  • Download and complete the attached 2024-25 Internship Application Form. CVs cannot be accepted. Please make sure you have downloaded the latest copy of the Internship Application Form. 
  • Guidance and useful tips for completing your application are found on the Internship Application Form.  
  • Refer to the job details contained within the advert when writing your personal statement. 
  • Use the STAR approach to evidence each requirement in the Person Specification.  
  • You should insert the correct reference code on the application form: GBP 7781 
  • Please save your Internship Application Form as ‘your name - GBP 7781’   
  • The University is a Disability Confident employer and as such this policy applies to recruitment through GBP Scheme. Applicants who identify a disability on the application form will be offered an interview if their application demonstrates they meet the essential criteria. 
  • Please also include details of any reasonable adjustments you may need for an interview or to undertake the role.  
  • You should explain why you would like to work for the employing organisation and why you think you would be a suitable candidate for this role.  
  • Send your completed application (not by OneDrive) to internships@exeter.ac.uk, with the reference code: GBP 7781 in the subject bar of your email, by the closing date. 

 

Further Guidance and Support

  • (Exeter graduates only) You can refer to the My Career Zone Digital resources on application and interview preparation here.   
  • (Exeter graduates only) If you need support with your application, you can book an appointment through the Career Zone. 
  • Unless stated, interview expenses will not be paid.
  • It is recommended that you check your online presence on social media to ensure it represents you well, as some employers may undertake online research of their applicants. 
  • If you have any questions, you can email the Internships Team at internships@exeter.ac.uk