Fundraising Officer

Main purpose of the job

We have an exciting role as a Fundraising Officer to join our small but ambitious fundraising team.  We are embarking on a significant capital redevelopment, and will raise income through trusts and foundations, individual donations and corporate supporters.

You will be responsible for supporting the Head of Fundraising with timely communications to both supporters and prospective donors, researching potential fundraising opportunities, maintaining the CRM system and reconciling fundraising accounts.

You will be involved in the creation of fundraising campaigns and be required to liaise with team members from across the organisation to gather information develop these campaigns.

Duties and responsibilities

This job description does not define in detail all duties and responsibilities of the post. These will be reviewed annually and any modification will be in consultation with the post holder.

Fundraising

• Be a key contact for fundraising enquiries, through telephone calls, emails and face to face.
• Assist with the implementation of a regular giving strategy, and support with donor communication and retention.
• Research and prepare compelling copy, proposals and other materials to help educate, inspire and thank our supporters and potential supporters.
• Work with the marketing team to co-ordinate social media posts.
• Support with research and the preparation and analysis of data and reports.
• Support with sending out small trust applications when requested.
• Support with organising visits for donors to InFocus to experience our work first hand.
• To assist with the organisation of fundraising events as required.

Stewardship

• To assist with the implementation of the donor stewardship programme for all donors including one off, regular givers and community fundraisers.

Finance

• Assist with some financial functions such as reconciling the bank statements between fundraising and the finance team.
• Ensure that the income pipeline is kept up to date.
• Ensure that income is coded accurately and on time.

Information Management

• Maintain the fundraising database including timely processing of donations, grants.
• Manage the collection of stories about our clients, ensuring that we are using them in compliance with GDPR regulation.
• Ensure a good familiarity with the Fundraising Regulator’s Code of Fundraising Practice, and that all work is undertaken in line with their best practice and legal guidelines.
• Take responsibility for ensuring that full records are maintained on the fundraising database.
• Assist with the administration of fundraising activities on the CRM including mailings and event administration when required.

Safeguarding

• To recognise the signs of abuse and immediately report abuse or suspected abuse to the Safeguarding Team and record on the InFocus IT system
• To protect the confidentiality of all information relating to the young people and not divulge information to anyone who is not authorised to receive it
• To work within InFocus’s intervention policies to ensure the safety of staff and young people is maintained
• To accurately record and assess incidents and accidents on InFocus’s IT systems

Responsibilities of all InFocus staff

To contribute fully to the InFocus community by:

• Taking responsibility to be a reflective practitioner
• Taking part in personal professional development
• Working within and encouraging the implementation of our Equal Opportunity Policy
• Working within our confidentiality policy
• Promoting the safeguarding of children and adults at risk
• Carrying out the duties and responsibilities of the post in accordance with our
• Health and Safety policies, guidance and legislation
• Using information technology systems as required to carry out the duties of the post in the most effective and efficient manner
• Undertaking any other duties as directed by the Chief Executive that may be reasonably required

Person specification
This section lists the qualifications, skills, experience, knowledge and other attributes (selection criteria) which you must possess to perform the job duties.

Essential requirements
You must meet these criteria in order to be considered for this role. This will be assessed in your personal statement, during interview or during an assessment, task or test.

Knowledge and experience

• Experience of working in a customer facing role.
• Experience of building and maintaining strong relationships.
• Experience of working within a team and individually to achieve success.
• Experience of using a database.

Skills and ability

• Excellent interpersonal skills, ability to liaise with people at all levels, on the telephone, face to face and in writing. 
• Excellent computer skills and experience using a wide range of computer packages, including Microsoft packagesPersonal qualities
• Demonstrable initiative and determination.
• Excellent attention to detail and accurate record keeping.
• Ability to prioritise tasks and manage a busy workload.

Desirable requirements

• These criteria are those that enhance a person's capacity to do the job and are expected to be acquired once in employment.
• Experience working in a charity environment.
• Experience of using a fundraising or CRM database.
• Knowledge and understanding of GDPR and compliance.
• Knowledge and understanding of vision impairment and complex needs